Prepare for your JourneyTravel Protection
If you purchased travel protection insurance, please make sure to write down important information such as the insurance company’s telephone number and your policy number.
Airlines have become very strict about the size and weight of baggage and carry-on luggage. Please check your airline’s website to confirm specific allowances prior to your departure. Most airlines allow one piece of checked baggage and one carry-on per person. General guidelines:
- International (trans-Atlantic) flights: In general, if traveling in Economy class, each checked bag should not exceed overall dimensions of 62 inches/158 cm and weigh more than 50 lbs. (23 kg). If traveling Business class, check with the airline you are flying as policies vary.
- Cruise and full land package passengers: Checked bag(s) on Intra-Egypt flights cannot exceed a total of 50 lbs. (23 kg).
- All passengers: Your carry-on bag should not exceed overall dimensions of 42 inches/118 cm and must weigh less than 17 lbs. (8 kg).
Please contact your service provider for information on overseas usage and any additional fees prior to leaving on your trip.
Health and Well Being
All North American residents should consult the latest vaccine recommendations issued by the Centers for Disease Control (CDC). Visit www.cdc.gov or call 1-800-232-4636. Residents of other countries should contact the appropriate government agency in their home country to determine what, if any, vaccinations are recommended.
Depending on your health history, your physician may also recommend certain booster shots, such as tetanus and/or Hepatitis A and B. Antidiarrhea/upset stomach medicine may also be advised in case you are sensitive to certain spices or unfamiliar ingredients commonly used in Egypt/Middle East.
You should be as fit and healthy as possible before starting on your journey and have enough physical stamina to participate on shore excursions including walking tours of up to two hours on uneven surfaces as well as sightseeing tours.
Having successfully operated river cruises during summer 2020, our teams are experienced with enhanced health and safety protocols and are ready and eager to safely welcome you on board. Our experienced staff and crew have undergone special training and will be advised and guided by a Public Health Officer. As always, our crew will be on hand to take care of all the details so you can relax and enjoy your much-anticipated river cruise vacation.
As of June 8, 2021, here are some of the measures that are in place to protect you and our crew on board and ashore:
FOR OUR GUESTS
Online Health Questionnaire – Prior to boarding, an online health and contact screening questionnaire will be required.
Temperature Checks – At embarkation, guests’ temperatures will be taken with no-contact infrared thermometers. If, for any reason, further testing is required, shoreside medical treatment centers are within close proximity.
Sanitized Luggage – Your luggage handles will be sanitized before delivery to your stateroom.
Face Coverings – Protocols continue to change; however, at this time, guests are required to wear face coverings when moving through public spaces.
Cleaning & Disinfecting – We will have ample hand sanitizers available throughout the ship and their frequent use is required by all guests and crew. Our crew has implemented enhanced cleaning and disinfecting measures throughout the ship.
You will likely notice our crew cleaning public areas more frequently. Special attention will be paid to areas like staircases, public washrooms, armrests in the lounge and guardrails. We use hospital-grade disinfectants for continual surface cleaning in public areas. Additional deep cleaning will take place throughout the entire ship between each sailing. Your designated stateroom steward will clean your stateroom twice daily.
Clean Air - The air is always fresh and clean as all staterooms, fitness rooms, massage and hair salons are equipped with state-of-the-art individual air handling units (AHU) plus fan coil air conditioning units that are located in the ceiling inside the staterooms above the entry area. The main public areas – lounge and restaurants – have their own high-quality air-fog system to continuously ensure clean air.
Social Distancing - You will have plenty of space to roam as we will limit the number of guests on board depending on the most up-to-date guidelines in effect at the time of sailing.
Safe Dining - Our dining room setups and attentive service will be compliant with social distancing guidelines and current food and beverage safety recommendations. Our crew will serve you at your table and will be happy to offer you a similar choice of menu items formerly available at our buffets. A limited room service menu will also be available during mealtimes.
Exercise & Wellness – You will still get plenty of fresh air and exercise as our bicycles, fitness mats and equipment will be thoroughly sanitized after each use. Use of the Fitness Room is by appointment with cleaning time between use. We provide a variety of onboard wellness activities led by professionally trained Wellness Hosts. Whenever weather permits, these small-group classes will be held on our spacious open-air Sun Decks.
No Visitors on Board - Historically, we have allowed a limited number of visitors on board, such as travel advisors learning more about our ships or guests on other river cruise ships wanting to sail with us in the future. For the safety of our guests and crew, non-essential visitors will no longer be allowed on board.
Shore excursions will be conducted in small groups, Guests must use hand sanitizers when getting on and off our coaches that are thoroughly cleaned each morning.
AmaWaterways’ ships are occasionally required to dock side by side with other river cruise ships while in certain ports, which requires guests from one ship to enter the other to go ashore. In these cases, guests from other ships will be required to pass over the open-air Sun Deck rather than through the interior of your ship. Our exterior handrails will also be sanitized on a high-frequency basis.
FOR OUR CREW
Medical Clearance - Crew must have certified medical clearance certificate plus undergo pre-boarding COVID-19 testing and are kept in an isolation period prior to embarking.
Crew Training - All our crew have participated in in-depth training on enhanced operating protocols led by our experienced corporate Designated Hygiene Officer in consultation with international and national health authorities. Each ship has their own Public Health Officer overseeing all aspects of health and sanitation for guests and crew.
Temperature Checks - Health will be monitored for potential symptoms as well as through twice daily temperature checks.
Face Coverings - Crew will be required to wear face coverings during working hours and continue to respect social distancing in their living quarters.
These temporary conditions are subject to change or withdrawal at any time. Please contact us with any questions or see our Travel Advisory FAQ at AmaWaterways.com/travel-updates.
*Enhanced protocols are subject to change by local authorities and may vary in certain destinations.
Experienced travelers know how to be flexible. The more you can adapt to constantly changing conditions, the less stressed you will be and the more you will enjoy your journey. This is especially true when traveling overseas. Being friendly and open-minded will make things more enjoyable for everyone. No matter where you go in the world, a warm smile is always welcome!
Please advise us before your departure date if you have any medical conditions or mobility challenges requiring special attention during your trip.
Please let us know prior to your departure date if you have any special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request with the resources available to us.