Upgrade Your Stateroom

We are delighted to introduce our stateroom upgrade programme, which enables you to upgrade your stateroom to a higher category for enhanced space or greater views – in just a few simple steps. Whether you would like to relax out on your own balcony or treat yourself to the luxury of a suite, we are thrilled to give you the opportunity to name your ideal price for a stateroom upgrade on select sailings.

Eligible bookings will receive an email about the programme around 85 days prior to departure.

Check if your cruise is eligible for an upgrade

How Do Stateroom Upgrades Work?

Step 1: Receive an Upgrade Email and Browse Options

If your sailing is eligible, you will receive an email to browse through the stateroom upgrade options available on your river cruise ship. From there, you can select the amount you are willing to offer for each upgrade.

Step 2: Place your bid(s)

Placing multiple offers for different categories will increase your chances of being upgraded, but you will only ever pay for one upgrade.

Single occupancy guests (solo travellers) will be charged double the person rate for the upgrade, paying 200% the chosen bid amount.

Step 3: Enjoy your upgrade!

We will notify you via email if your request has been approved. If your bid is accepted, you will be charged for the upgrade. If not, you will keep your original stateroom and will not be charged anything additional.

Frequently Asked Questions

What does it mean when I receive an email invite to upgrade?

If you've received an email invite, you may now start placing offers to upgrade your stateroom category on your upcoming river cruise. Please note: Submitting an upgrade offer does not guarantee an upgrade nor does this programme guarantee availability in any particular stateroom category. Your bid will be reviewed leading up to your cruise and you should expect to see a response to your bid within two weeks of departure.

What if I am already waitlisted for a certain stateroom category?

AmaWaterways will prioritise waitlist requests ahead of stateroom upgrade offers if the requested stateroom category becomes available.

Is the offer amount I am submitting in addition to the cost of my original reservation?

Yes, any amount you offer for an upgrade is in addition to the cost of your original reservation.

What happens with the promotions I already have applied to my reservations?

You get to keep the promotions you already have applied to your reservation. However, no additional promotions will be added to your reservation.

What happens if I am travelling as part of a group?

Each reservation is considered individually, and AmaWaterways cannot guarantee that all reservations travelling together will be upgraded, if any. Under the circumstance that all reservations are upgraded, AmaWaterways cannot guarantee that all the upgraded staterooms will be close together.

Can I modify or cancel my upgrade offer after I submit it?

You may modify or cancel your offer up to 7 days prior to your departure, provided that your offer has not already been accepted by AmaWaterways.

When will I know if my upgrade offer is accepted?

You will be notified via email if your upgrade offer is accepted. Your offer can be accepted anytime from the moment it is submitted up until 7 days prior to departure.

If my bid is accepted, how does the upgrade price I pay differ if I am a solo traveller?

Single occupancy guests (solo travellers) will be charged double the person rate for the upgrade, paying 200% the chosen bid amount. This policy ensures that the cost accurately reflects the occupancy and services provided.

Terms & Conditions: AmaWaterways stateroom upgrade programme provides our guests an opportunity to place an offer to upgrade their current purchased stateroom to a higher category by submitting an offer amount for their selected category(s). Single occupancy guests will pay 200% (double) the chosen bid amount. This programme only applies to FIT and Group reservations, not applicable to Charters, industry rates and other special rate reservations. Guests may participate in this programme only if they have received an email from AmaWaterways inviting them to bid for an upgrade. Submitting an upgrade offer does not guarantee an upgrade nor does this programme guarantee availability in a particular stateroom category or specific stateroom number. Offer is not final unless and until AmaWaterways officially accepts the offer. Guests will be notified via email if their request has been accepted. If the offer is accepted, the guest will be charged in full for the upgrade amount; the stateroom upgrade amount paid is final and non-refundable. If the offer is not accepted, the guest will travel in the stateroom category originally purchased, and their credit card will not be charged. If multiple staterooms are travelling together, AmaWaterways cannot guarantee that all reservations will be upgraded, if any, or that all the upgraded staterooms will be close together. If the guest’s itinerary and/or cruise embarkation date change after their upgrade has been accepted, their offer will be cancelled, will not be transferred to their new itinerary and the upgrade amount paid will be non-refundable. If insurance has been purchased, please ensure the new upgrade amount is included in the coverage. AmaWaterways reserves the right to correct any errors or omissions at any time. Other restrictions apply; visit www.AmaWaterways.co.uk/terms-conditions for full terms and conditions.