We are so grateful to our frontline medical heroes for your remarkable sacrifices and dedication. Thank you to those who have submitted for a hero certificate during our promotional period (5/8-12/31/2020) which has now expired. At this time, we would like to inform recipients of our Complimentary Certificate that we will announce eligible sailing dates as soon as we have a clearer indication of international travel regulations and restrictions.

As your certificate states, you will be able to reserve your complimentary river cruise within 90 days of sailing date and redemption will be available through December 31, 2021. Since we do not yet have a confirmed sail date for 2021, we recommend waiting to make your reservation until you receive a communication from us.

We know you are eagerly anticipating our return to the rivers as much as we are – please rest assured that we will reach out to you the moment sailing dates are available to reserve.

We thank you again for your service and look forward to welcoming you on board.

Want to get inspired?

PROMO TERMS & CONDITIONS: Frontline Medical Heroes Offers are only applicable to active medical professionals (doctors, nurses, pharmacists, hospital staff, lab technicians) and active first responders (Emergency Medical Services/paramedics) with valid ID. These are Limited time offers and may be withdrawn at any time. Frontline Medical Heroes can choose between the two offers.

Complimentary Sailing: Future Cruise Certificate is issued to the Frontline Medical Hero and is equal to the cruise only fare of the full-fare paying guest sharing the same stateroom, not including Port Charges. Offer is valid on new bookings only, based on double occupancy and applies to all 2021 Europe and Asia sailings. Future Cruise Certificate must be requested via Future Cruise Certificate is applicable to new bookings only, redeemable within 90 days prior to departure date. Future Cruise Certificate is non-transferable and is not combinable with other cruise credits or certificates, promotional offers or industry rates. Full Payment is required at the time of booking and is subject to standard terms & conditions. Please enquire for fares for Solo guests. Complimentary Sailing Offer is not applicable to Categories A+, AA+, S & SS, GS & OS (Europe) or L (Asia).

£750 per person Book Now Offers: The “Book Now” cruise savings of up to £750 per person plus pre-paid gratuities applies to any 2021 sailing and are not combinable with Future Cruise Certificate offer. The offer applies only to the Frontline Medical Hero, upon receipt of Valid Identification. Other guests in stateroom, if not a Frontline Medical Hero, receives standard promotions valid at the time of booking. Pre-paid gratuities extends to the cruise portion only and is not applicable to Africa/Egypt sailings. Solo guests must pay an additional supplement before receiving any savings.

Fares include cruise & port charges. Optional land programmes, visas, airfares and gratuities (where not covered by the promotion) are additional. Fares and offers are capacity controlled, subject to availability and may be changed or withdrawn at any time. Offers are valid on new bookings only, made between 8th May 2020 and 31st December 2020. Terms & conditions apply.